FAQ

	Title	Answer
	WHAT IS THE NCAGE CODE AND HOW TO REQUEST IT?	The NCAGE Code (NATO Commercial and Governmental Entity Code) is a five-character alphanumeric code assigned by the National Codification Bureau (NCB) that identifies: A unique manufacturer and/or supplier of items who has a contract as main supplier or sub-supplier with the Ministry of Defense of the countries that belong to the NATO Codification System (NCS); A company, person or association that provides services to the Ministry of Defense of the Countries belonging to the NATO Codification System (NCS).
	HOW TO UPDATE THE DATA RELATED TO THE NCAGE CODE	Write to ncbit.ncage@sgd.difesa.it, communicating the NCAGE Code and changes required (only for italian Ncage ).
	I WANT TO REGISTER TO THE AMERICAN SAM BUT THE DATA SAM/NCAGE DO NOT MATCH. WHAT TO DO?	Before to subscribe to the SAM you have to go on the site of NSPA: https://eportal.nspa.nato.int/AC135Public/scage/CageList.aspx while inserting the NCAGE Code and carefully verify the Company name, address and town. These data will be compared by the SAM system with those inserted by the user. All the data must match including characters and blanks otherwise the request will be rejected. In case of errors of addition to the database of DLA USA contact them (through the "contact" procedure on the site) to highlight the mistake and ask for the amendment to subscribe to the SAM System.
	HOW WILL YOU RECEIVE THE ACCESS CREDENTIALS?	Use specific form on this site the credentials will be sent to the referent for the encoding process notified by the user in the registration form .
	HOW TO RESET THE PASSWORD OF THE MAIN USER (_0)?	Write an email to r6u3redattoreweb1@sgd.difesa.it specify the Username
	LOGIN SIAC	Click on Accedi in Login SIAC WEB the System will show an initial page allowing the access, thorough the addition of the appropriate credentials obtained when registered on the program. click on english flag. The *Login* (access) is done through the addition in the above shown fields of *Username and Password. As a reminder, for the very first access username* and password are the same. The check case *Remember me, if ticked, allows the system to remind you the login credentials for future access. When the access credentials entered, click on the button Login. In case of first access the system will automatically ask to change the password as follows: Insert in the field Old password* the password received by email. In the box New Password and Confirm new Password insert the new password that must contain at least 8 alphanumeric characters.